The Capability Layer Frontline labour markets · No. 05 · 2026

Occupational standards · Domestic work

The hidden skills inside a single job title are already written down

The Philippines decomposed domestic work into thirteen assessable units of competency and made it a national qualification. Saudi Arabia's skills testing targets more than 1,000 professions and does not recognise it.

The problem is not that household work resists decomposition. It has been decomposed, by at least three governments and one international body. What is missing is recognition at the destination, and that is a different problem with a different fix. Anyone arguing that this work cannot be standardised is arguing against a document that has been in force since 2022.

If you have one minute

The taxonomy exists. The recognition does not.

S1The confusion

The objection that household work cannot be standardised is usually made by people who have not looked

Raise the idea of assessing domestic work against a standard and the same objection arrives every time, from employers, from agencies, and from people who mean well. Every household is different. One family wants the cooking done a particular way, another cares only about the children, a third has a parent with a condition that reshapes the whole role. You cannot write a test for that.

It is a reasonable-sounding objection, and there is a serious academic version of it that I will take up properly in section six. But as an empirical claim about whether a standard can exist, it has been settled, and it was settled by a government rather than an argument.

In May 2022 the Technical Education and Skills Development Authority of the Philippines promulgated a Training Regulation for Domestic Work NC II, qualification code SOCDOW222.1 It is a national qualification. It has units of competency, assessment methods and accredited assessment centres. Its direct predecessor, Household Services NC II, had been running since 2005 with 216 nominal training hours.2

So the question is not whether the occupation can be broken into assessable parts. It has been, twice, over two decades. The question is why that fact changes nothing for a worker arriving in Riyadh.

S2The framework

A job title becomes thirteen units the moment someone with authority sits down to write them

Here is what a decomposition of household work actually looks like when a national authority does it.

TESDA's qualification separates thirteen units into three groups. Four are core, specific to the occupation: cleaning living room, dining room, bedroom, bathroom and kitchen; washing and ironing clothes, linen and fabric; preparing hot and cold meals; and providing food and beverage service. Two are common, shared with related service occupations: maintaining an effective relationship with the client, and managing own performance. The remaining nine are basic, the transferable workplace competencies that run underneath almost any job.1

Notice what that structure does. It separates what is specific to this occupation from what travels to the next one, which is precisely the information a worker needs in order to move and an employer needs in order to hire. The four core units are the thing being bought. The two common units are why a housekeeper can become a hospitality supervisor. The nine basic units are why she is employable at all.

None of that is visible in the words "domestic worker". All of it is visible in the qualification.

Exhibit 01 / 04
One job title resolves into thirteen units, and only four of them are specific to the occupation
The structure of Domestic Work NC II, the Philippine national qualification in force since May 2022.
DOMESTIC WORK NC II · 13 UNITS OF COMPETENCY CORE · 4 UNITS · SPECIFIC TO THE OCCUPATION Clean living room, dining room, bedroom, bathroom and kitchen Wash and iron clothes, linen and fabric Prepare hot and cold meals Provide food and beverage service COMMON · 2 UNITS · TRAVELS TO RELATED WORK Maintain effective relationship with client Manage own performance BASIC · 9 UNITS · TRAVELS TO ALMOST ANY JOB Transferable workplace competencies underlying the qualification WHAT EACH GROUP TELLS A READER Core: what is being bought in this role Common: why she can move into hospitality or care Basic: why she is employable at all The job title carries none of this. The qualification carries all of it.
Source: TESDA, Training Regulation, Domestic Work NC II, code SOCDOW222, promulgated May 2022. Unit counts and core unit titles as published. The grouping commentary is this paper's reading, not TESDA's wording.
S3How the parts work

Units matter less than evidence types, because that is what decides whether a stranger can trust the claim

A unit of competency on its own is a heading. What makes it useful is the method by which someone establishes that a particular worker holds it, and TESDA specifies that too: demonstration with oral questioning, written examination, and portfolio, administered at accredited centres.1

That list is more interesting than it looks, because the three methods buy different things and cost different amounts.

Demonstration is the work sample, and the selection literature is clear that work samples are among the strongest predictors available, at .33 on the most recent reanalysis of the field.3 It is also the most expensive method, because it needs a physical setting, a scored rubric and an assessor's time. Written examination is cheap and tests knowledge rather than performance. A portfolio is cheap and establishes history rather than capability.

Cross-reference this against the same occupation in the United States Department of Labor's database, which records twenty distinct task statements for maids and housekeeping cleaners and rates the occupation 76 out of 100 on Customer and Personal Service knowledge and 71 out of 100 on performing general physical activities.4 Some of those tasks are directly demonstrable in an hour. Some are only observable over weeks inside a household. The design question for anyone building assessment is not which units to include. It is which evidence type each unit can honestly carry.

Exhibit 02 / 04
The evidence type, not the unit heading, decides what a claim is worth to a stranger
Assessment methods specified in the Philippine qualification, against what each can and cannot establish.
MethodWhat it establishesWhat it cannot reachRelative cost
Demonstration That the worker can perform the task to a scored standard, observed Judgement that only appears over weeks, and behaviour under real household pressure Highest
Oral questioning Reasoning behind the performance, and handling of stated edge cases Whether the reasoning survives contact with an actual incident Moderate
Written examination Knowledge of procedure, safety and sequence Whether she can actually do any of it Low
Portfolio History, and that someone previously vouched Anything at all about current capability Low
Expensive, strongest signal Moderate Cheap, weakest signal
Methods: TESDA, Domestic Work NC II, 2022. Work sample validity: Sackett et al., Journal of Applied Psychology, 2022. The reach and cost columns are this paper's analysis, not TESDA's.
Worked example

How much of the occupation does a thirteen-unit standard actually reach?

Distinct task statements recorded for the occupation420
Of which classified as core rather than supplemental9
Units of competency in the national qualification113
Of which specific to this occupation4
Occupation-specific units covering nine core tasks4
Units that travel to the worker's next job11

Two authorities, in two countries, arriving at compatible pictures of the same work. Task counts and unit counts are published figures; the mapping between them is this paper's, and a formal crosswalk would need doing properly before anyone built assessment on it.

S4The lens applied

Three countries and one international body have already published standards for this occupation

The Philippines is not an outlier, which matters because a single national standard could be dismissed as idiosyncratic.

India's Domestic Workers Sector Skill Council publishes a qualification pack for Assistant Home Manager at NSQF Level 5, built from ten compulsory National Occupational Standards units including managing resources and finances, caregiving and related activities, and handling medical and non-medical emergencies.5 Indonesia gazetted a national competency standard for household personal services in 2015.6 And the ILO's regional office for Asia and the Pacific issued Regional Model Competency Standards for Domestic Work in December 2014, explicitly as a reference point for countries developing their own.7

Four independent attempts, converging. They differ in unit count and emphasis, as you would expect from different labour markets, and they agree on the essential point: this occupation has a describable content that can be assessed.

Ethiopia has been trying to join them. A draft regulation classifying domestic work into occupational categories for certification has been under discussion for close to a decade and had not been adopted as of mid-2026.8 The pattern there is worth noting: the difficulty is institutional, not conceptual.

Exhibit 03 / 04
The standards already exist across the main origin countries, and none of them is recognised at the destination
National and regional competency standards for domestic work, by issuing body and status.
IssuerInstrumentStructureStatusRecognised in KSA
Philippines Domestic Work NC II, code SOCDOW222 13 units: 4 core, 2 common, 9 basic In force, promulgated May 2022 No
India Assistant Home Manager, QP-DWC/Q0104 10 compulsory NOS units, NSQF Level 5 Published No
Indonesia SKKNI for household personal services Unit structure not read directly Gazetted 2015 No
ILO Asia-Pacific Regional Model Competency Standards Reference model for national adoption Issued December 2014 Not applicable
Ethiopia Draft certification regulation Occupational categories proposed Not adopted as at mid-2026 No
Sources as cited in the text. The Indonesian decree's own unit count could not be read directly and is not stated here. The recognition column reflects the absence of any identified recognition instrument, not a published refusal.
S5The gap

Saudi Arabia's skills testing targets more than 1,000 professions and leaves out the one that needs it most

Here is the part that turns this from an academic observation into a market failure with a name.

Saudi Arabia runs a Skill Verification Programme through the Ministry of Human Resources and Social Development with the Technical and Vocational Training Corporation. It targets more than 1,000 professions in 23 fields, concentrated on exactly the blue and grey collar trades where capability is otherwise unobservable, and passing it can condition a worker's visa.9

The country therefore accepts the entire premise. Capability should be tested before arrival rather than discovered afterwards. It has built the institution, the testing centres and the link to immigration.

Domestic work is not among the covered professions.

The bilateral instrument is no better. The 2013 Agreement on Domestic Worker Recruitment between Saudi Arabia and the Philippines requires, at Article 5(3), that workers be trained on housework in specialised institutes. It says nothing about recognising the qualification that such training produces.10 Training is mandated; the certificate that proves it travels nowhere.

So a Filipina worker can hold a national qualification decomposing her occupation into thirteen assessed units, arrive in Riyadh, and be hired on a job title and a number of years. The document exists. The testing infrastructure exists. The link between them does not.

Exhibit 04 / 04
Every component of the solution is built, and none of them is connected to the next
What exists at each stage of a Philippines to Saudi Arabia domestic work placement, and where the chain breaks.
ORIGIN National qualification exists 13 assessed units, in force since 2022 RECOGNITION Nothing here No clause in the 2013 agreement DESTINATION Skills testing exists 1,000+ professions, 23 fields AND THE OCCUPATION ITSELF Domestic work is not among the professions the destination programme covers So even the destination's own instrument does not reach this worker Two working institutions, no connection between them, and the occupation excluded from the one at the receiving end.
Sources: TESDA, 2022; Saudi MHRSD Skill Verification Programme, launched 2021 and expanded since; Agreement on Domestic Worker Recruitment between Saudi Arabia and the Philippines, 19 May 2013, Article 5(3). Programme coverage is reported through secondary sources rather than an official Saudi listing, and is stated as at September 2026.

Training is mandated. The certificate that proves it travels nowhere.

S6Where the framework breaks

The serious objection is not that the work is unstandardisable, but that the standard misses what matters most

Now the academic version of the objection from section one, which is considerably better than the casual one.

Research on care and domestic work has found that the occupation is characterised by implicit and tacit practices which are difficult to describe, and that workers themselves struggle to articulate what the skill set they develop actually comprises.11 If the practitioners cannot name it, a unit of competency written by a committee is unlikely to capture it either. On this account a thirteen-unit standard does not decompose the job; it decomposes the visible, codifiable surface of the job and leaves the substance untouched.

I think that is largely right, and it constrains what a qualification can claim rather than whether one should exist.

Two things follow. The first is that a standard should be read as a floor rather than a portrait. Holding Domestic Work NC II establishes that someone can do four core things to an assessed level. It does not establish that she is good at the job, and any system presenting it as though it did is overclaiming. The second is that the tacit residue argues for more practical assessment rather than less, because demonstration under observation reaches further into tacit capability than any written test or self-description will.

There is a second limit, which is mine rather than the literature's. The study most directly supporting the tacit-knowledge objection examined elder homecare rather than general housekeeping, and the two are not the same occupation. I am extending its finding by analogy, and flagging that I am doing so.

S7The bottom line

Stop commissioning taxonomies and start building the recognition layer, because one exists and the other does not

If you accept that the standards exist, the allocation of effort in this field is wrong.

A great deal of energy goes into designing new competency frameworks for frontline occupations, usually by organisations that have not checked whether one already exists in the origin country. That work is largely redundant. Four instruments already cover domestic work across the main origin corridors, they converge on similar content, and the ILO has published a regional model precisely so that a fifth does not have to be invented.

What does not exist, anywhere I can find, is the layer that makes an origin-country qualification legible to a destination-country employer. That is a recognition problem: a mapping between standards, a way to check that a given certificate is real, and an employer-facing presentation that shows what the units actually mean. None of that requires anyone to agree on a new taxonomy. It requires someone to connect two working systems that currently ignore each other.

For Saudi employers and agencies there is a narrower and more immediate point. If a worker arrives holding Domestic Work NC II, that is more information than you currently use, and it costs nothing to ask for. You are not waiting on infrastructure. You are declining to read a document that already exists.

The hidden skills inside the job title are not hidden. They were written down in Manila in 2022, and nobody in the destination market is looking at the page.

Disclosure

UpSkillMe

The case above stands on its own evidence; nothing in it depends on what follows. I am the founder of UpSkillMe, which builds assessment and a worker-owned capability record for household work in Saudi Arabia and for plumbers, welders and electricians in South Africa. A company whose product is a recognition layer has an obvious interest in the conclusion that the recognition layer is the missing piece, and the reader should discount section seven accordingly. The TESDA, ILO and Saudi ministry documents are public and can be checked without reference to me.

Next in this series: the career ladder nobody drew, and why frontline progression is mostly sideways.

Sources

  1. TESDA (Philippines). Training Regulation, Domestic Work NC II, qualification code SOCDOW222, promulgated May 2022. Unit counts, core unit titles and assessment methods as published.
  2. TESDA (Philippines). Training Regulation, Household Services NC II, promulgated March 2005. Ten units, 216 nominal training hours. Treated here as the predecessor qualification on the basis of identical core unit titles; TESDA does not state the succession explicitly.
  3. Sackett, P. R., Zhang, C., Berry, C. M. and Lievens, F. (2022). Revisiting meta-analytic estimates of validity in personnel selection. Journal of Applied Psychology 107, 2040 to 2068.
  4. O*NET OnLine, US Department of Labor. Occupation 37-2012.00, Maids and Housekeeping Cleaners, accessed September 2026. Twenty task statements, of which nine are classified core. Knowledge and work activity scores on a 0 to 100 scale.
  5. Domestic Workers Sector Skill Council (India). Qualification Pack, Assistant Home Manager (Household), QP-DWC/Q0104 version 1.0, NSQF Level 5. Ten compulsory National Occupational Standards units.
  6. Ministry of Manpower (Indonesia). Kepmenaker No. 313 of 2015, establishing SKKNI for personal services to households. Title and existence corroborated through independent sources; the decree text was not read directly and no unit count is claimed here.
  7. International Labour Organization, Regional Office for Asia and the Pacific (2014). Regional Model Competency Standards: Domestic Work, 18 December 2014.
  8. Ministry of Labour and Skills (Ethiopia). Draft certification regulation for domestic work, reported at stakeholder consultation, June 2026. Secondary reporting; no primary regulation text located.
  9. Saudi Ministry of Human Resources and Social Development with the Technical and Vocational Training Corporation. Skill Verification Programme, launched 2021 and expanded through 2026. HRSD's launch announcement (7 March 2021) states the programme targets more than 1,000 professions in 23 fields: https://www.hrsd.gov.sa/en/media-center/news/809649.
  10. Agreement on Domestic Worker Recruitment between the Kingdom of Saudi Arabia and the Republic of the Philippines, signed 19 May 2013, Article 5(3).
  11. Gazzaroli, D., D'Angelo, C. and Corvino, C. (2020). A Diaphanous Profession. Frontiers in Psychology 11, article 581399. Study population is elder homecare rather than general housekeeping, noted in the text.

Written in British English. Qualification titles and codes are given as published. Saudi regulatory and programme claims are stated as at September 2026 and rest partly on secondary reporting, which is flagged where it applies. The crosswalk between O*NET task statements and TESDA units in the worked example is this paper's own and has not been formally validated.